1. Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information and ensuring your experience on Torion’s website is safe and secure. Any personal data you provide, such as your name, email address, or payment information, will be used solely for the purposes of delivering music content, event updates, and merchandise offers. We do not share, sell, or rent your information to third parties. For more details, please review our full Privacy Policy.
2. Refund & Exchange Policy
All digital product purchases (such as music downloads or exclusive content) are final and non-refundable due to the nature of the product. For physical merchandise, exchanges or returns are accepted within 30 days of purchase, provided the item is unused and in its original condition. Shipping fees for returns or exchanges are the responsibility of the customer. For assistance, contact our customer support team at [email protected] for return instructions.
3. Shipping Policy
We offer domestic and international shipping for physical merchandise. Orders are processed within 3-5 business days, and shipping times vary based on location. Once your order is shipped, you will receive a confirmation email with tracking details. Please note that international customers are responsible for any customs duties, taxes, or fees. We are not responsible for shipping delays due to courier issues or customs processes.
4. Terms of Use
By using Torion’s website, you agree to comply with our terms and conditions. All content on this site, including music, videos, images, and written materials, is protected by copyright and intellectual property laws. Unauthorized use or reproduction of content is strictly prohibited. Any disputes arising from the use of this site will be governed by applicable laws. For a detailed overview, please review our full Terms of Use.
5. Event Ticket Policy
Tickets purchased for Torion’s live events are non-refundable unless the event is canceled or rescheduled. If an event is rescheduled, your ticket will remain valid for the new date. In the event of cancellation, you will be offered a full refund. We encourage guests to review event details closely before purchasing tickets to ensure they meet all requirements. If you have any concerns, reach out to [email protected] for assistance.
6. Contact Us
For any questions or concerns regarding these policies or your experience on Torion’s website, please reach out to our support team at [email protected]. We are here to help and ensure that you have the best possible experience with Torion’s music, merchandise, and events.
By using this website, you acknowledge that you have read and agree to these policies. Thank you for your support!